Telecaller

Number Shoppee wants to bring on a Telecaller for its Salem Tabri, Ludhiana team. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Complaint handling and Typing speed
• Basic English
• Freshers can apply

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Salem Tabri, Ludhiana, Punjab
• Job type: Full time
• Work type: Work from office
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Number Shoppee reviews applications regularly.