Senior Collection Tele Caller

Join Numero Uno Financial Services as a Senior Collection Tele Caller in Swargate, Pune. There are 10 open positions. The pay goes up to ₹23,800/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Hindi, Marathi

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹15,500 – ₹23,800 per month.

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Marathi
• A patient, customer-first attitude

Job at a glance

• Job location: Swargate, Pune, Maharashtra
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time

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