International Voice Process Agent

Looking for an International Voice Process Agent role in Kukatpally, Hyderabad? Nunext Technology Pvt Ltd is hiring now. Salary is up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English, English | Type : Outbound, Sales

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, English
• Type: Outbound, Sales
• A customer-first, patient attitude

Job details

• Location: Kukatpally, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: Work from office
• Working hours: 6:00 AM - 3:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nunext Technology Pvt Ltd.