Telecaller

A new Telecaller role is open at Nutrition Center, Vizianagaram, Visakhapatnam. Salary is up to ₹12,000/month. 3 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Verbal communication, Active listening, Hindi and English, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Position details

• Location: Vizianagaram, Visakhapatnam, Andhra Pradesh
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Nutrition Center today.