Telecaller

Nutrition Centre wants to bring on a Telecaller for its Nizampet, Hyderabad team. You can earn up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹20,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Verbal communication and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Nizampet, Hyderabad, Telangana
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Nutrition Centre. It takes less than a minute.