Senior Telecaller

Start your next role as a Senior Telecaller with Nv Global Fintech in Ramanthapur, Hyderabad. 10 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

We Are Looking For Enthusiastic And Energetic Tele Callers For Our Dsa Loan Business. The Candidate Will Be Responsible For Calling Customers, Explaining Loan Products, Generating Leads, And Supporting The Sales Team In Achieving Targets. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Active listening, Complaint handling and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Key responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Ramanthapur, Hyderabad, Telangana
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Timings: 09:45 am - 6 pm | Monday to Saturday
• Work mode: Work from office

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