Senior Telecaller

Looking for a Senior Telecaller role in Ramanthapur, Hyderabad? Nv Global Fintech is hiring now. There are 15 open positions. Salary is up to ₹15,000/month.

Employer’s description

We Are Looking For Enthusiastic And Energetic Tele Callers For Our Dsa Loan Business. The Candidate Will Be Responsible For Calling Customers, Explaining Loan Products, Generating Leads, And Supporting The Sales Team In Achieving Targets. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹13,000 – ₹15,000 per month.

Roles and responsibilities

As a Senior Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Verbal communication, Complaint handling, Active listening, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Position details

• Job location: Ramanthapur, Hyderabad, Telangana
• Timings: 09:45 am - 6 pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 15

Ready to start? Upload your resume and apply to Nv Global Fintech today.