Non Tech Support Executive - Non Vo...

Nwt Global Solutions Pvt Ltd has an opening for a Non Tech Support Executive - Non Vo... based in Madhanandapuram, Chennai. The team is filling 10 vacancies. The pay goes up to ₹10,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : Punjabi, Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, International, Punjabi
• Good English
• Freshers can apply
• Type: International
• Languages: Punjabi, Hindi, English
• Someone customer-first and patient

Pay and perks

Compensation: ₹8,000 – ₹10,000 per month.

Job details

• Work location: Madhanandapuram, Chennai, Tamil Nadu
• Openings: 10
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Working hours: 4 hours a day | Monday to Sunday | evening shift
• Job type: Part time

Interested? Apply now on BetterJobs with your resume — Nwt Global Solutions Pvt Ltd reviews applications regularly.