Punjabi Customer Support Executive

Nwt Global Solutions Pvt Ltd wants to bring on a Punjabi Customer Support Executive for its Madhanandapuram, Chennai team. The team is filling 10 vacancies. The pay goes up to ₹15,000/month.

Note from the employer

Handle Customer Calls And Provide Professional Assistance In Hindi & Punjabi Communicate Politely And Professionally With Customers. Hindi Or Punjabi Speaking Is Mandatory. Basic English Communication Skills Preferred. Ability To Work In A Customer-Support Environment. Freshers Are Welcome To Apply. Type : Outbound, International | Languages : Punjabi, Hindi, English

What you get

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, International, Outbound, Punjabi
• Basic English
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: Punjabi, Hindi, English
• A polite, customer-first attitude

Key responsibilities

As a Punjabi Customer Support Executive, your work will include:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Madhanandapuram, Chennai, Tamil Nadu
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Employment type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Nwt Global Solutions Pvt Ltd.