Nykaa Hiring Customer Care Agents

Join Nykaa GJC as a Nykaa Hiring Customer Care Agents in Sector 22 - Gurgaon, Delhi. There are 30 open positions. The pay goes up to ₹23,000/month.

In the employer’s words

Resolving Customer Queries And Ensuring Proper Customer Satisfactions. In Mnc Company In 5 Days Working And 6 Days Working Process, With Proper Training From Qualified Trainers. Languages : Hindi, English

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A polite, calm under pressure attitude

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹16,000 – ₹23,000 per month.

Quick facts

• Job location: Sector 22 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nykaa GJC today.