Tele Caller

O Fitness 24 is hiring a Tele Caller in Vidya Nagar, Bhopal. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Key responsibilities

As a Tele Caller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Complaint handling, Verbal communication, Active listening, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Position details

• Work location: Vidya Nagar, Bhopal, Madhya Pradesh
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — O Fitness 24 reviews applications regularly.