Telecaller

Oahm Educare is looking for a Telecaller to join its team in Gollapudi, Vijayawada. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and patient

Position details

• Job location: Gollapudi, Vijayawada, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Oahm Educare. It takes less than a minute.