Manager

Oaks And Moks Coffee Roasters is looking for a Manager to join its team in C-Scheme, Jaipur. The pay goes up to ₹32,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What you get

Compensation: ₹29,000 – ₹32,000 per month.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Sales
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are customer-first and patient

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Location: C-Scheme, Jaipur, Rajasthan
• Employment type: Full time
• Openings: 1
• Working hours: 9 hour duty
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Oaks And Moks Coffee Roasters.