Bpo Executive

Oaksphere Private Limited wants to bring on a Bpo Executive for its Airoli, Mumbai team. Salary is up to ₹22,000/month. There are 20 open positions.

Employer’s description

We Have Opening In Banking Sales Process Idfc. Type : Outbound, Sales | Languages : English, Marathi, Hindi

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: English, Marathi, Hindi
• You are patient and polite

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Oaksphere Private Limited today.