Telecaller

Oberoi'S Traders is looking for a Telecaller to join its team in Wazirpur, Delhi. Salary is up to ₹18,000/month.

In the employer’s words

Connects With Prospective And Current Customers Over The Phone To Promote Products, Generate Leads, Or Resolve Queries. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Roles and responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are customer-first and calm under pressure

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

Job at a glance

• Work location: Wazirpur, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Oberoi'S Traders today.