Floor Manager

Occura Eyecare & Research Centre wants to bring on a Floor Manager for its Bodakdev, Ahmedabad team. The pay goes up to ₹45,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹15,000 – ₹45,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and polite

Quick facts

• Location: Bodakdev, Ahmedabad, Gujarat
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday.
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Occura Eyecare & Research Centre.