Telecalling Executive

Ocean Multivison wants to bring on a Telecalling Executive for its Sector 62 - Noida, Delhi team. You can earn up to ₹35,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹15,000 – ₹35,000 per month.

Your responsibilities

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Job at a glance

• Job location: Sector 62 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to Ocean Multivison today.