Technical Support Executive

Octel Networks Private Limited (Octel Networks Pvt Ltd) has an opening for a Technical Support Executive based in Indira Nagar, Bengaluru. The pay goes up to ₹2,50,000/month.

In the employer’s words

Provide Technical Support To Customers Via Phone, Email, Chat, Or Ticketing System.Troubleshoot Hardware, Software, And Network-Related Issues.Escalate Complex Issues To The Senior Technical Team When Required.Assist In System Upgrades, Patches, And Maintenance Activities.Ensure Timely Resolution Of Support Tickets According To Sla. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹20,000 – ₹2,50,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow company processes and safety guidelines
• Maintain a professional attitude with customers and colleagues
• Coordinate with your supervisor and team members
• Raise issues early and suggest practical fixes
• You'll complete assigned tasks accurately and on time.
• Keep simple daily records of your work

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Time management, Problem solving, Basic computer use, Teamwork
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone reliable and punctual

Quick facts

• Location: Indira Nagar, Bengaluru, Karnataka
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

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