Operation Manager

Join Offiso India Distribution Pvt Ltd as an Operation Manager in Pimple Nilakh, Pune. Salary is up to ₹45,000/month.

Employer’s description

Daily Client Visits For Admin Serivces And Solving There Issues By Coordinating With Internal Team, Problem Solving, Coordination With Team, Demo Execution, Meeting Monntly Revenue Targets, Data Analystics, Upselling & Cross Selling, Vendor Coordination To Meet Client Expections. More Than 2 Years Experience Compulsory. | Skills Needed : Email

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹35,000 – ₹45,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Email
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email
• Someone patient and polite

Job details

• Location: Pimple Nilakh, Pune, Maharashtra
• Work mode: Office-based
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Offiso India Distribution Pvt Ltd.