Field Sales Team Leader

Offshoot Agency Pvt Ltd wants to bring on a Field Sales Team Leader for its Lajpat Nagar, Delhi team. Salary is up to ₹38,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary and benefits

You will be paid ₹35,000 – ₹38,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Position details

• Job location: Lajpat Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Offshoot Agency Pvt Ltd.