Kyc Executive

Start your next role as a Kyc Executive with Offshoot Agency Pvt Ltd in Sector 5 - Noida, Delhi. The team is filling 10 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Hiring At Offshoot Agency! Profile: Kyc Executive Process: Know Your Customer Qualification: 12Th And Graduate Candidates Both Can Apply Salary - Experience- 15211 In Hand Fre Location: Noida, Sector -5 Interested Share Your Resume On This Number. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound | Languages : Hindi, English

What you will do

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• A polite, patient attitude

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Position details

• Location: Sector 5 - Noida, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Rotational
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Offshoot Agency Pvt Ltd.