Team Coordinator

Offshoot Agency Pvt Ltd has an opening for a Team Coordinator based in Gokulam, Mysuru. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

In the employer’s words

Replacement Handling Return Pickups Recovery Activities Field Service Coordination Supervise Field Team Execution Manage Attendance And Productivity Handle Inventory Handover And Qc Submit Daily Reports Ensure Sla Adherence Monitor Team Productivity And Closures Handle Escalations Coordinate Inventory Requirements. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Salary

You will be paid ₹30,000 – ₹35,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Hindi and English, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Job at a glance

• Work location: Gokulam, Mysuru, Karnataka
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

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