Team Leader

Start your next role as a Team Leader with Offshoot Agency Pvt Ltd in Green Park, Delhi. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

Employer’s description

Replacement Handling Return Pickups Recovery Activities Field Service Coordination, Supervise Field Team Execution Manage Attendance And Productivity Handle Inventory Handover And Qc Submit Daily Reports Ensure Sla Adherence Monitor Team Productivity And Closures Handle Escalations Coordinate Inventory Requirements. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Marketing

Salary and benefits

The salary for this role is ₹30,000 – ₹35,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Marketing
• You are polite and patient

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Location: Green Park, Delhi, Delhi
• Openings: 5
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Offshoot Agency Pvt Ltd.