Telecaller

Oleant EV Technology Private Limited is looking for a Telecaller to join its team in Peenya, Bengaluru. You can earn up to ₹15,000/month. The team is filling 10 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

What you will do

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Peenya, Bengaluru, Karnataka
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Oleant EV Technology Private Limited.