Tele Caller

Olety Finance Private Limited is hiring a Tele Caller in Jayanagar, Bengaluru. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Kannada

Day-to-day work

As a Tele Caller, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Kannada

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Jayanagar, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Olety Finance Private Limited.