Customer Service Executive

Olive Green Consulting LLP has an opening for a Customer Service Executive based in Malad East, Mumbai. There are 30 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally. Assist Customers With Loan-Related Queries, Emi Information, Payment Status, And Account Services. Resolve Customer Concerns Within The Defined Turnaround Time. Escalate Complex Issues To The Relevant Departments When Required. Maintain Accurate Records Of Customer Interactions. Type : Inbound, Domestic | Languages : Hindi, English

Roles and responsibilities

• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Identify and approach new customers in the assigned territory

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• A target-driven, persuasive attitude

Compensation

Compensation: ₹18,000 – ₹30,000 per month.

Job details

• Job location: Malad East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Olive Green Consulting LLP.