International Voice Process Agent

Olive Green Consulting LLP wants to bring on an International Voice Process Agent for its Magarpatta, Pune team. There are 30 open positions. The pay goes up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Pay and perks

Compensation: ₹20,000 – ₹40,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• A patient, polite attitude

Job details

• Location: Magarpatta, Pune, Maharashtra
• Vacancies: 30
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Olive Green Consulting LLP today.