Telecaller

Olive Tour And Travels is looking for a Telecaller to join its team in Panchkula, Chandigarh. No experience? You can still apply. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹11,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Active listening, Verbal communication, CRM tools and Hindi and English
• Basic English
• Freshers can apply

Job at a glance

• Work location: Panchkula, Chandigarh, Chandigarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Olive Tour And Travels today.