Telecaller

OM Car And Bike Transport has an opening for a Telecaller based in Dwarka Sector 27, Delhi. The pay goes up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Position details

• Job location: Dwarka Sector 27, Delhi, Delhi
• Job type: Full time
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by OM Car And Bike Transport.