Telecaller

Om Crown Residential has an opening for a Telecaller based in Mohan Nagar - Ghaziabad, Delhi. There are 4 open positions. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Hindi and English and Typing speed
• Female Only
• Basic English
• Freshers can apply

Position details

• Location: Mohan Nagar - Ghaziabad, Delhi, Delhi
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Om Crown Residential today.