Supervisor

Join Om Industries Zinc Plating as a Supervisor in Focal Point, Ludhiana. You can earn up to ₹15,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹10,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Verbal communication, Typing speed, Active listening
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Job details

• Work location: Focal Point, Ludhiana, Punjab
• Vacancies: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Om Industries Zinc Plating.