Telecaller

Om Jewellers is hiring a Telecaller in ECIL, Hyderabad. Salary is up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Typing speed, CRM tools and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Quick facts

• Location: ECIL, Hyderabad, Telangana
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Om Jewellers today.