Telecaller

A new Telecaller role is open at OM Jyotish, Sayajigunj, Vadodara. You can earn up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Skills: Complaint handling, Active listening, Typing speed, CRM tools
• Female Only
• No English required
• Freshers can apply

Quick facts

• Job location: Sayajigunj, Vadodara, Gujarat
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to OM Jyotish today.