Telecaller

Om Knit Fab is hiring a Telecaller in Saroli, Surat. Salary is up to ₹20,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Hindi, English
• Someone polite and patient

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Saroli, Surat, Gujarat
• Openings: 1
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Om Knit Fab.