Operations Supervisor

Looking for an Operations Supervisor role in Aslali, Ahmedabad? Om Logistics LTD is hiring now. The pay goes up to ₹15,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Typing speed, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹14,000 – ₹15,000 per month.

Job at a glance

• Job location: Aslali, Ahmedabad, Gujarat
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Om Logistics LTD.