Collection Supervisor

Start your next role as a Collection Supervisor with Om Management Financial Services in Saket Nagar, Kanpur. The team is filling 5 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

Minimum 2 Years Experience In Collection Industry. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Active listening, Complaint handling, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What the job involves

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Quick facts

• Location: Saket Nagar, Kanpur, Uttar Pradesh
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 5
• Job type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Om Management Financial Services.