Telecalling Supervisor

Om Management Financial Services is hiring a Telecalling Supervisor in Saket Nagar, Kanpur. There are 10 open positions. The pay goes up to ₹25,000/month. Freshers can apply.

Note from the employer

Supervising The Team, Helping Them To Achieve Targets, Training And Guiding Staff, Solving Queries. Type : Domestic, Outbound

Salary

The salary for this role is ₹12,000 – ₹25,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• A polite, customer-first attitude

Job details

• Work location: Saket Nagar, Kanpur, Uttar Pradesh
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

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