Telecaller

Om Marketing wants to bring on a Telecaller for its Budh Vihar, Delhi team. Freshers can apply. The pay goes up to ₹18,500/month. There are 30 open positions.

In the employer’s words

Telecaller Inbound And Outbound For Sales & Service Information, Medicine Sales. Type : Inbound, Outbound, Sales, Domestic | Marketing | Languages : Bengali, Punjabi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Marketing, Outbound, Punjabi
• No English required
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Marketing
• Languages: Bengali, Punjabi, Hindi, English

Salary and benefits

Compensation: ₹12,000 – ₹18,500 per month.

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.

Quick facts

• Job location: Budh Vihar, Delhi, Delhi
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Sunday

If this job suits you, apply now — shortlisted candidates will be contacted by Om Marketing.