Field Collection Executive

Om Metalab Services Pvt Ltd. is hiring a Field Collection Executive in Katraj Kondhwa Road, Pune. You can earn up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments, Collect Sample, Deliver Reports And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, Complaint handling and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.

Job at a glance

• Location: Katraj Kondhwa Road, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Friday to Wednesday
• Timings: 9:30 AM - 6:30 PM | Friday to Wednesday
• Work type: Work from office
• Employment type: Full time
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Om Metalab Services Pvt Ltd. reviews applications regularly.