Telecalling Executive

Om R Kalki teleshop is looking for a Telecalling Executive to join its team in CP Mission Compound, Jhansi. Great for first-time job seekers. The pay goes up to ₹10,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Active listening, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• You are polite and patient

Pay and perks

The salary for this role is ₹6,000 – ₹10,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Job location: CP Mission Compound, Jhansi, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Om R Kalki teleshop today.