Telicor

Om Sai Developers wants to bring on a Telicor for its Kesnand, Pune team. The team is filling 2 vacancies. Salary is up to ₹12,000/month.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Preferred Experience In : Real Estate

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Marketing, Real Estate and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Preferred Experience In: Real Estate
• Someone polite and calm under pressure

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

What the job involves

As a Telicor, your work will include:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Kesnand, Pune, Maharashtra
• Job type: Full time
• Openings: 2
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Interview timings: 9.30:00 am - 6.3000pm | Monday to Saturday

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