P.O Head

Looking for a P.O Head role in Amroli, Surat? Om Sai Latest Creation is hiring now. The team is filling 2 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Gujarati

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Gujarati

Job at a glance

• Job location: Amroli, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 8:30 AM - 7:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2

Ready to start? Upload your resume and apply to Om Sai Latest Creation today.