Telecaller

Om Shri Balaji Jyotish is looking for a Telecaller to join its team in Rohini Sector 6, Delhi. Salary is up to ₹18,000/month. Great for first-time job seekers. 12 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Sales
• Basic English
• Freshers can apply
• Type: Sales
• You are customer-first and calm under pressure

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job details

• Work location: Rohini Sector 6, Delhi, Delhi
• Openings: 12
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Om Shri Balaji Jyotish. It takes less than a minute.