Customer Service Associate

Omega Management Services wants to bring on a Customer Service Associate for its Malad West, Mumbai team. The team is filling 30 vacancies. Salary is up to ₹40,000/month. No experience? You can still apply.

Note from the employer

Handle Inbound And Outbound Customer Calls, Resolve Queries And Complaints, Provide Accurate Information, Maintain Call Records, Escalate Complex Issues When Required, And Deliver Excellent Customer Service While Meeting Quality And Productivity Targets. Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are target-driven and self-motivated

Day-to-day work

Here is what a typical day looks like:

• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team
• Follow up on leads and convert them into sales
• You'll prepare quotations and close deals with decision makers.
• Build long-term relationships with existing clients
• Achieve monthly sales and collection targets

Salary

The salary for this role is ₹18,000 – ₹40,000 per month.

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Openings: 30
• Working hours: Rotational night shifts with 2 rotational weekly offs
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 8:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Omega Management Services today.