Telecaller

Looking for a Telecaller role in Adajan, Surat? Omkar Enterprise is hiring now. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Hindi and English, Verbal communication, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Salary

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Adajan, Surat, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Omkar Enterprise reviews applications regularly.