Tellecaller

Omraj E Mobility Pvt. Ltd has an opening for a Tellecaller based in Gomti Nagar, Lucknow. You can earn up to ₹12,000/month. The team is filling 2 vacancies.

Note from the employer

Contact Customers Via Phone To Remind Them About Overdue Payments And Pending Dues.Explain Payment Details And Guide Customers On Payment Methods And Deadlines.Maintain A Professional And Polite Approach While Handling Customers.Negotiate Payment Plans With Customers When Required.Update Customer Payment Information In The System. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Day-to-day work

As a Tellecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Employment type: Full time
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Omraj E Mobility Pvt. Ltd. It takes less than a minute.