Collection Process

Omres Management Private Limited is looking for a Collection Process to join its team in Ghansoli, Mumbai. The team is filling 25 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Collection Voice Process Role (Often Called A Tele-Collections Executive Or Recovery Specialist) Involves Contacting Customers Via Phone To Follow Up On Overdue Bills, Emis, Loans, Or Invoices, And Negotiating Repayment.

Salary and benefits

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 25
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 10:00 am - 5:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Omres Management Private Limited.