Voice Process

Omres Management Private Limited is hiring a Voice Process in Ghansoli, Mumbai. You can earn up to ₹22,000/month. The team is filling 30 vacancies.

In the employer’s words

Collection Voice Process Role (Often Called A Tele-Collections Executive Or Recovery Specialist) Involves Contacting Customers Via Phone To Follow Up On Overdue Bills, Emis, Loans, Or Invoices, And Negotiating Repayment.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Salary and benefits

Compensation: ₹14,000 – ₹22,000 per month.

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 09:00 am - 6:00pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 30

Apply today and take the next step in your career with Omres Management Private Limited.