Telecaller

Start your next role as a Telecaller with Omsaipropmart in Sector 116 - Noida, Delhi. You can earn up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Verbal communication, Hindi and English, Active listening
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job at a glance

• Work location: Sector 116 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Omsaipropmart reviews applications regularly.