Telecaller

One India Associate has an opening for a Telecaller based in Ganapathy, Coimbatore. Freshers can apply. 3 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹15,000 per month.

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of CRM tools, Hindi and English, Typing speed and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Job location: Ganapathy, Coimbatore, Tamil Nadu
• Work type: Work from office
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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